Position Summary:
? Responsible for working with major customer teams to define customer requirements， product deployment solutions and associated program costs and schedule.
? Develop an understanding of market goals and define resulting product and technical requirements.
? Manage a program team to implement， negotiate and execute the program plan within schedule and budget.
? Responsible for organizing and managing customer program activities with teams consisting of an account executive， customer service engineer， development &QA engineer， operational， and support Functions to define customer requirements， associated product solutions， implementation/support requirements， and defining (and managing to) overall project and implementation schedule.
? Provide a single contact point to the customer to manage all activities essential for program execution.
? Manage and maintain the customer relationship.
Duties and Principal Activities:
? Develop the program plan， including work breakdown， program schedule and task/responsibility matrix.
? Assemble， organize and lead the program team to perform all required tasks.
? Monitor and review all program activities， and prepare and present periodic reports to senior management， including identification of and recommended action to correct any problems.
? Ensure that program tasks are accomplished within stated schedule and budget constraints.
? Develop overall Program Plan， Program schedule， task/responsibility matrix， and， as appropriate， obtain resource commitments from Functional organizations.
? Organize and manage Program teams and their activities.
? Make immediate reports - including corrective actions recommended and/or initiated - to correct or avoid implementation issues and risks.
? Identify and complete Program exit criteria to facilitate formal hand-off to Account Team and Customer Service.
Knowledge/Skill Requirements:
? A university degree is needed.
? 2-4 years of Project Management or directly related experience
? A strong Project Manager with a track record in managing large projects.
? Professional presence and strong leadership skills.
? Strong results and P&L (Profit and loss) orientation.
? Experience in the telecommunications industry working with major domestic and international carriers.
? Strong Project/Program management experience with successful track record in executing technically and logistically complex projects and programs.
? Team leader and team player.
? Must be able to speak and write in English
|
