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ITSupportSpecialist

岗位类别: 其他计算机/网络   专业要求: 不限  
学    历: 本科  工作经验: 3 年
工作地区: 北京市  月    薪: 面议 
性别要求: 不限  招聘人数: 1 人 
发布日期: 2008-2-26  人才网站: 前程无忧 
        

ITSupportSpecialist职位说明及要求



This position will report to the IT Field Services Manager based in Singapore.

The IT Field Services (ITFS) team is responsible for all IT support at our regional offices. ITFS members act as a representative of the globally unified IT department. We are the liaison between the user community and all service provider partners including IT, Operations, Procurement, Facilities, etc.

The ITFS team provides 2nd and 3rd level IT technical problem resolution and support. This position will primarily provide support for the Shanghai office which consists of mainly software engineers, but may be called upon to offer services to other offices when needed.

Principal Duties and Responsibilities:
* Administer Windows servers.
* Provide support for Desktop PC‘s
* Work with Network Services to administer the LAN (local area network)
* Basic Administration of the Avaya telephone system.
* Coordinate internal and external 3rd party services
* Proactive involvement attending to the IT needs of the various development and business departments including long range planning.

Requirements:
* Install and configure Windows 2000 Server operating system and applications.
* Administer file and share permissions, print services, and group permissions.
*Monitor server hardware and software performance. Perform backups of the servers using ArcServe
* Knowledge of Windows operating systems, MS Office, Internet Explorer, MS Outlook, Norton Anti-Virus, Firewall software,
* Familiarity with Cisco switches and routers, connecting PC‘s to an Ethernet network, configuring ports on the switch and troubleshooting the local cable plant.
* Basic familiarity with PBX administration, preferably Avaya (Lucent). Adds, moves and changes of telephone handsets.
* May be required to transport, set-up, and maintain systems for special events such as trade shows or conferences.
* Willingness to travel, flexibility to work on special projects and "do what needs to be done".
* Strong communication skills, verbal and written.
* Ability to work independently and also as a team. Manage time efficiently.
* Requires at least two years on-the-job server/network administration experience in order to independently maintain high level of network availability


Additional knowledge/skills:

* Project management skills
* Wireless networking
* Certification training such as MCSE and MCP.
* May be required to be on-call during specific times/projects.

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欧特克软件(中国)有限公司AutodeskSoftware(China)Co.,Ltd.地址和其它联系方式
电子邮箱:resume.cn@autodesk.com
公司网址: autodesk.com.cn

职趣(jobcu.com)职位搜索引擎: 欧特克软件(中国)有限公司AutodeskSoftware(China)Co.,Ltd.招聘ITSupportSpecialist