职位描述：
The Customs Clearance Supervisor is responsible for the smooth running of the customs clearance operation. He is responsible for managing the work rosters and supervising the work performed by the clearance department in order to achieve the performance standards set by local management and yet ensuring that the regulatory requirements and customer instructions are complied.
Accountabilities:
Portray a professional， courteous and helpful attitude in dealings with DHL customers
Demonstrate a good understanding of DHL’s service product offerings and must be able to advise customers on an appropriate service product that will match the customer’s requirements
Understand and comply with the regulations and guidelines issued by the customs agency or other government agencies supervising import and export activities
With the consent and approval of DHL management， participate and support Customs & other government agencies in their compliance， control/intervention or education programs
Abide by the established work guidelines and procedures to ensure company’s goals and objectives are met
Skills / Qualifications:
Communication skills (English)， spoken and written
Proficient with a PC， including working with MS Office software (EXCEL， WORD， POWERPOINT)
Minimum of 4 years experience working in customs clearance matters within the logistics， international transportation or brokerage industry is required， of which a minimum of 1 year experience with DHL is preferred
College education， or above
Possess Customs brokerage license or equivalent
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