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| 搜索工作首页 > 北京真脉无线网络科技有限公司 > 技术支持工程师TechnicalSupportEngineer |
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技术支持工程师TechnicalSupportEngineer |
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| 技术支持工程师TechnicalSupportEngineer职位说明及要求 | |
Responsibility -Be responsible for products technical engineering implementation in mainland markets. Such like system integration, maintenance and technical support. -Track and solve on time in every aspect of the technical issues with clients. -Keep effective communication with technical support department, to solve the escalated problems -Provide training to customers or service partners -Cooperate with Project Manager to deal with project issues. 职责： -负责中国市场真脉无线产品的工程技术实施，包括系统集成、维护和技术支持工作等； -负责跟踪解决客户所遇到的各种技术问题； -负责与公司内部相关技术支持团队的沟通联系，解决不断升级的技术问题； -负责为真脉无线的客户和合作伙伴提供相关的技术培训； -负责配合项目经理，处理解决与项目相关的各种问题。 Requirement -University Graduate of computer programming section or Electronics and Communications -Dynamic and energetic, Accountable and responsible person -Has background knowledge about Telecommunication or Computer Programming -Able to interface directly to the customer and have a good presentation skills. -Able work during nights for an on-call duty or remote support. -Familiar with one or more database, such as ORACLE, MYSQL and etc. -Familiar with one or more OS , such as RedHat Linux ,IBM UNIX and etc. -Familiar with one or more network equipment ,such as F5 cisco switch and etc. -Relevant experience in telecommunication especially in Application and Software 要求： -计算机或通信专业本科学历； -工作积极、主动，勇于承担责任和工作压力； -具有一定的电信和计算机编程经验和知识； -具有良好的客户沟通能力和表达演讲技巧； -能够随时提供远程技术支持； -熟悉数据库系统，如：Oracle、MySQL等； -熟悉服务器操作系统，如：RedHat Linux、IBM UNIX等； -熟悉相关的系统网络设备，如：F5、Cisco、SteelEye等； -具有相关的电信行业经营，如具备软件应用行业背景优先。 |
| 北京真脉无线网络科技有限公司地址和其它联系方式 | |
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电子邮箱：china-hr@geminimobile.com 公司网址： |