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| 搜索工作首页 > 西门子（中国）有限公司 （Siemens Ltd.\，China） > I&S-OGM-Service-Customer Service Representative -Beijing |
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I&S-OGM-Service-Customer Service Representative -Beijing |
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| I&S-OGM-Service-Customer Service Representative -Beijing职位说明及要求 | |
| Business Area:Power Goals/Mission Responsible for customer service managament and relationship management Tasks -Perform Call management， record and track customer issues， handling customer complaints -Use SAP to handle Service offers， Spare Parts， tracking customer purchase and delivery -Work with regional sales to conduct CRM， analyse marketing performance -Manage customer profile information， Schedule， Memo & Notes， invoicing -Create and report service metrics (customer satisfaction， installed base， business growth， etc.) Education Bachelor Degree， major in Industrial or commercial management Knowledge/Languages -Siemens electrical and automation products -Good command of English Experience -3 years + experience of Customer Service Reperesentative -Good command of English -with good interpersonal skills and PC skills Goals/Mission Responsible for customer service managament and relationship management Working Partners/Contacts Reports to LCM manager of OGM OG unit Tasks -Perform Call management， record and track customer issues， handling customer complaints -Use SAP to handle Service offers， Spare Parts， tracking customer purchase and delivery -Work with regional sales to conduct CRM， analyse marketing performance -Manage customer profile information， Schedule， Memo & Notes， invoicing -Create and report service metrics (customer satisfaction， installed base， business growth， etc.) Education Bachelor Degree， major in Industrial or commercial management |
| 西门子（中国）有限公司 （Siemens Ltd.\，China）地址和其它联系方式 | |
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电子邮箱：#71282008-2-25 21:31:307274 公司网址： www.siemens.com.cn |