Overall Role Purpose
Manages the Operations Centre by implementing strategies to ensure improvement in both service and transit time performance whilst managing costs. 管理服务中心的日常工作,完成部门的整体计划,提高服务品质和提升转运时间,平衡作业成本
Accountabilities
Achieve market leading transit time, data quality and service performance targets. Manage the measurement, monitoring and actions for improvement 达到市场领先的转运时间,数据质量和服务品质,管理,评估和监督各项工作
Ensure Operations team remain within cost targets and seek means by which to manage costs whilst maintaining/improving service and productivity levels. 在不断提升服务质量和作业效率的同时,平衡作业成本
Security Management 安全管理
People – Management 人员管理
Skills / Qualifications ?
Analytical skills 分析能力
Negotiation skills 谈判能力
Effective communication skills in English 良好的英文沟通能力
Well-developed planning and organisation skills 良好的计划和组织能力
Min 5-7 years management experience in an Operations Management related role, preferably in the Air Express Industry 至少5-7年的管理经验,具备航空速递行业经验者优先
Knowledge of the local regulatory environment 对当地环境调整的了解
Proven international business acumen 证明具有敏锐的国际商业触觉
Experience in implementing change 改革实施的经验
Degree or equivalent 大学本科
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