?POSITION OBJECTIVE
Supervise and direct the China Field Service Group responsible for start-up, commissioning and remedial services, mainly for Field Instruments.
Provide the necessary coordination between corporate, divisional and customer personnel, as required.
?MAIN RESPONSIBILITIES
Understand and implement customer requirements in the field.
Direct the activities of the China Field Service group utilizing resources from each division service team to meet both our contractual and customer commitments.
Promptly resolve customer field problems and customer satisfaction issues.
Attain a high level of customer satisfaction for services.
?SCOPE
Management of field service activities and resources
Customer satisfaction
Manage and provide on time service
Prepare the Service Agreement for the project.
?EDUCATION/TRAINING/EXPERIENCE
Experience of Field Instrument and System Installation works at site.
Experience of supervise the Field Instrument and System Construction works
Knowledge of Field Instruments
More than 5 years site Instrument work experience.
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