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| 搜索工作首页 > 上海万宝盛华人力资源有限公司苏州分公司 > Technician(大型港资服装贸易公司) |
Technician(大型港资服装贸易公司) |
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| Technician(大型港资服装贸易公司)职位说明及要求 | |
Job Profile -I. Organization Information Job Title -Technician -Grade -5B Other Titles included -Engineer Project Engineer -II. Job Scope Job Purpose To provide technical advice and support to ensure that customer requirements are met Major Accountabilities % of time spent 1. Sample Review and Approval Review samples to ensure that they meet product specifications Common activities include: -Review samples such as style, construction, workmanship, quality, measurement and write sample comments -Approve sample specifications and quality -Identify and resolve sample issues such as workmanship and measurements etc. -Discuss customers’ comments and improvement areas with customers, factories and merchandisers -35% -2. Technical Advice and Support Provide technical advice and support to factories, customers, Merchandising staff and technical team members Common activities include: -Explain customers’ requirements, key points and comments to factories -Identify and resolve potential sample issues -Discuss alternatives with factories based on customers’ comments -Evaluate if there are any safety and functional issues and advise corrective solutions -30% -3. Technical Control Provide technical control to factories and Merchandising stuff Common activities include: -Explain customers’ basic requirements and standards to factories -Provide advice on grading scales / tolerance levels to factories -Discuss work progress and issues and difficulties encountered with merchandisers -25% -4. Others Perform other duties as assigned by Management -10% Page 1 of 5 Job Profile -III. Job Requirements Preferred Education & Qualifications -1. Education level: -Form 5 / Grade 10 / O-levels -2. Subject of Studies: -3. Technical/Professional qualification: Expected Experiences -1. Years of Experience: -Technical: -3 - 5 years -Management: -Not necessary -2. Previous Exposure: -Merchandising Functional Competencies Business and functional skills and knowledge needed to produce business results Competency -Minimum Proficiency Level -Examples of Expected Behavior Job holders are expected to be able to… Fitting Knowledge -Intermediate - -Carry out independent fitting checks and identify obvious fittings and workmanship issues -Provide solutions on fitting issues without affecting the contour and original product design Knowledge of Product Safety Requirements -Intermediate - -Identify product safety requirements and different testing methods required for different products Pattern Construction Knowledge -Intermediate - -Draw paper patterns -Recommend how paper patterns should be altered to achieve better look and fit -Conduct paper patterns checks against product specifications Product / Material Knowledge -Intermediate - -Identify contents, quality, characteristics, strengths and weaknesses, limitations and costing of different materials -Source appropriate material for different products -Recommend how to make and improve product for production Production / Manufacturing Knowledge -Intermediate - -Develop production plans that meet customers’ delivery requirements -Identify the roots of actual production problems that might have impact on costs, delivery and/or product quality -Decide the production procedures for different materials and products Quality Knowledge -Intermediate - -Conduct initial sample / product checking based on customer requirements -Identify and solve quality issues based on product specifications, such as workmanship, equipment, color, materials and construction variations etc. Testing Knowledge -Fundamental - -Display knowledge of testing requirements for different products -Interpret test reports Page 2 of 5 Job Profile Personal Competencies Skills, knowledge and personal attributes needed to enhance personal effectiveness Competency -Minimum Proficiency Level -Examples of Expected Behavior Job holders are expected to be able to… Continuous Improvement -Intermediate - -Check the accuracy and quality of work (own and others) to ensure it meets expected standards and adheres to established procedures -Make changes, as needed, in work of self and others in order to ensure accuracy, quality and thoroughness Customer Orientation -Intermediate - -Uncover customers’ needs by asking appropriate questions -Check with customers to ensure that problems have been corrected and issues resolved -Develop strong working relationships with customers -Respond to customer needs in a timely manner with minimal supervision -Meet customers’ deadlines Oral / Written Communication -Intermediate - -Communicate clearly, using language and tone that are appropriate for the audience -Blend technical and non-technical information in a way that is easy to follow and understand -Listen actively and respond to others -Guide informal discussions between peers to meet an objective -Develop documents that effectively communicate to other work groups -Use appropriate business terminology Quality Orientation -Intermediate - -Meet quality and timeliness standards -Demonstrate sound attention to detail, checking and monitoring own work against quality standards and guidelines -Spot mistakes in accuracy and completeness -Ensure important problems affecting quality are escalated appropriately -Identify ways to improve the quality of own work Team Competencies Skills, knowledge and personal attributes needed to enhance team effectiveness Interpersonal Skills -Intermediate - -Respond appropriately to others’ feelings and needs -Develop basic business relationships -Identify problems impacting the development or maintenance of business relationships Teamwork -Fundamental - -Fulfill role as a team member -Share relevant information, ideas, opinions, and feelings with group members -Describe and support group goals and decisions Management Competencies Skills, knowledge and personal attributes needed to enhance management effectiveness Adaptability and Flexibility -Intermediate - -Demonstrate flexibility in work situations -Adapt procedures and processes to fit new and unusual situations to get a job done and/or meet company goals -Quickly and effectively adjust to new situations and environments -Sacrifice own interests for the good of the group or organization Page 3 of 5 Job Profile Management Competencies Competency -Minimum Proficiency Level -Examples of Expected Behavior Job holders are expected to be able to… Creativity -Intermediate - -Quickly improvise solutions to unanticipated problems -Generate multiple solutions to a problem -Generate innovative and creative solutions Problem Solving -Intermediate - -Go beyond surface facts to determine the root cause of a problem or issue -Do not stop once they get initial answer or information. Work to obtain additional information Time Management -Intermediate - -Develop workable schedule to manage own tasks -Identify critical path in action plan and closely monitor it Other Requirements -1. Travel Requirements: -Frequent ???Occasional ???Not required -2. Language Requirements: -Spoken -Written ???Local Language- ???English- -3. Computer Skills: -Word, Excel, PowerPoint . Page 4 of 5 Job Profile Competency Overview Competency -Fundamental -Intermediate -Advanced -Expert Functional Competencies (in order of importance) Quality Knowledge - Production / Manufacturing Knowledge - Fitting Knowledge (for softgoods) - Knowledge of Product Safety Requirements - Product / Material Knowledge - Testing Knowledge - Pattern Construction Knowledge (for softgoods) - Personal / Team / Management Competencies (in order of importance) Problem Solving - Adaptability and Flexibility - Teamwork - Continuous Improvement - Time Management - Creativity - Quality Orientation - Customer Orientation - Oral / Written Communication - Interpersonal Skills - Page 5 of 5 |
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